Spanish Operator Finetwork Selects Amdocs to Transform its Core Business Systems

Amdocs, a leading provider of software and services to communications and media companies, announced that Spanish service provider Finetwork has selected Amdocs to transform its core business systems, enabling it to offer triple-play options for end-users encompassing fiber, TV, and mobile services in a more flexible, cost-effective way.

Delivered through a cloud-native serverless architecture and pay-as-you-grow business model to ensure maximum flexibility and scalability, the AI-based Amdocs Digital Brands Suite as a Service, powered by (Amazon Web Services) AWS, will provide Finetwork with a ready-to-go solution for quick onboarding and managing the entire customer lifecycle.

The new system will create a complete digital experience for Finetwork customers and will allow the operator to seamlessly scale up and react quickly to changing market dynamics. The Amdocs system will also enable Finetwork to connect multiple network providers as well as manage resellers and provide Finetwork with mobile virtual network enabler (MVNE) capabilities to manage mobile virtual network operators (MVNOs).

Carlos Valero, Chief Technology Officer at Finetwork

We are thrilled about the impact this digital transformation will have on our customers and, crucially in today’s ever-evolving landscape, with Amdocs’ SaaS-based Digital Brands Suite we are paving the way for a sped-up transformation versus a traditional project. As one of the leading telco operators in Spain, with over one million subscribers, the new system will play an important role in our ambitious growth plans, and will enable us to expand the range of our offerings and tap into new domains to meet our customers’ expectations, seamlessly delivering these new services to provide a simpler, more engaging customer experience.

Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs

Customers expect simplicity and immediacy in every digital interaction, whether it’s booking their next vacation or activating their new phone. Finetwork understands the importance of creating engaging, seamless experiences and we are thrilled that our Digital Brand platform, enhanced with the latest AI and generative AI capabilities, will serve as the foundation for accelerated growth and new service offerings to their customers.