Davies simplifies operations, structures across three core business units

New units, new leaders

According to the announcement, Davies Global Solutions will incorporate the firm’s high organic growth Consulting & Technology and Insurance Services divisions under a new chief executive officer to create a thousand-plus global team that operates across 10 countries. The division will be led by Mark Grocott, who has been with Davies for over 20 years, holding leadership positions including chief digital officer and CEO of Consulting & Technology. Insurance Services CEO Steven Crabb will continue in his current role and report to Grocott.

Davies UK & Ireland will bring together the firm’s Claims Solutions UK & Ireland and Legal Solutions businesses under a new CEO. This new team consists of over 3,000 employees, with its members delivering claims TPA, adjusting, legal services, supply chain, technology, and ancillary services to its clients across the UK and Ireland. This new division will be led by Allison Carr, who held various senior executive roles spanning 21 years with Davies & Keoghs. Carr previously served as the CEO of Davies’ Legal Solutions arm, Keoghs. Claims Solutions UK & Ireland CEO Kath Mainon will continue in her role, reporting to Carr.

Finally, there’s Davies US, which was formed last year when the firm brought together its US claims TPA and adjusting services with its risk, audit, inspections, and actuarial services. The 1,600-plus team operates from more than 30 locations across the US. Davies launched in the US in 2018 and has expanded its service offerings through a combination of strong organic and M&A growth in recent years. Matt Burton will continue to lead the division who has been with the company for eight years; Burton previously led the firm’s global M&A program.

Staying agile

As a global business, Davies and its more than 6,500 employees will continue to operate across 10 countries, including the UK and US. It delivers professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation and change management.

Over the past decade, the firm has grown its annual revenues by more than 20-fold, investing heavily in research & development (R&D), innovation and automation, colleague development, and client service.

“Our success in recent years is linked in part to our ability to stay agile, to adapt our structure, and to provide new solutions to our clients across the world,” Davies group CEO Dan Saulter said. “As we embark on our next phase of international growth and investment, it is important that we position our business units and leadership so we can best serve our 1,500-plus clients across the globe.

“My congratulations to Allison and Mark on their respective promotions. I am pleased that once again we’ve been able to promote internally.  Investing in our people and giving them opportunities for career development is central to our success, alongside our employee ownership culture, delivered through our Davies Incentive Plan programme, our innovation lab, and our CSR focus through the Davies Foundation,” Saulter said.

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