Cloud ERP Company Surpasses 10,000 Customers, Announces Updated Customer Bill of Rights and Celebrates Customer Success at Annual Event
LAS VEGAS, Jan. 30, 2023 /PRNewswire/ — Acumatica, the world’s fastest-growing cloud ERP company, today outlined how its community of customers, partners and developers shapes business technology that is responsive to the real-world needs of small and mid-sized businesses (SMBs). The company announced these valuable impacts and articulated specific rights customers should expect from their technology vendors in an opening day keynote address at its annual Summit event in Las Vegas, Nev., which was attended by more than 2,800 customers, partners and analysts.
The opening keynote address featured Acumatica CEO John Case, who underlined the cloud ERP provider’s dedication to supporting SMBs as they face the challenges of today’s economy. Case noted that, despite the economic environment, Acumatica continues to grow, surpassing 10,000 customers. He credited the continued momentum to the Acumatica Community, which understands the needs of its customers.
“The Summit is a key touchpoint in an ongoing dialogue that takes place throughout the year in community forums, in meetings and at events,” said Case. “It’s the voices of our customers that drive us all forward in everything we do. Summit is a great opportunity to learn from the entire community – our customers, our partners, our people.”
Case also announced an update to Acumatica’s Customer Bill of Rights, which was initially published in July 2019. The new version expands on core principles to reflect the current business environment and the evolving organizational needs of today’s companies. In a blog post published today outlining each of the ten rights, Case wrote that Acumatica “firmly believes that all businesses have certain core rights in their dealings with technology vendors. Beyond just talking about it, today, we are